Most Common Questions
Merchandise
How can I check the size of the product?
The dimensions of the products are specified on the each artwork page. For any further questions? Please get in touch with us.
Is the product image on the website is representation of the actual artwork?
We ensure the product image on the website is an accurate representation of the product that you’ll receive. The actual product may differ from how it looks on your device due to screen variation. Note – in regards to print, since it is a digital print, there may be a small variation in color or lightness.
Is Buying On-Line Safe?
Yes, it is. We provide secure payment gateway and once the payment made successfully. We will share the details on packaging and once dispatched then we will share the tracking number for you to track.
Do I need an account to place an order?
Yes, you will need to register. The first time user’s registration will be done during the checkout process. Returning customers will have to login to the account, to place a new order or view the past order details.
Payment
What Payment Methods Are Accepted?
We accept payments through payment methods like Credit Cards, Debit Cards, PayPal, American Express, Net banking, UPI etc. Contact us for more information about same.
Do you accept International Payment?
Yes, we accept international payment, We are working on more payment options, please subscribe to our newsletter for future updates.
Order & Shipping
What Shipping Methods Are Available?
We use the Indian Postal Service for Domestic as well as International. For International we use BlueDart, DTDC as well
Do You Ship Internationally?
Yes, we ship internationally.
How Long Will It Take To Get My Package?
Local Shipping (India)
Generally it takes up to 7-10 days to reach the shipment after we dispatch your order.
International Shipping
It can take up to 15-20 days to reach the shipment after we dispatch your order.
In the event that the delivery address is not easily accessible by our delivery partner, delivery time may be in excess of our estimate as aforesaid.
Can I track my order?
Yes, we will provide you the shipment tracking number from our delivery partner. You can track your shipment from their website. Note – Please allow 24 hrs for the status of the shipment to get updated at delivery partner’s website.
Please refer to our shipping policy page for more details.
Cancel & Returns
How Can I Cancel Or Request for the Refund, My Order?
Once the order is shipped, it cannot be returned, replaced or refunded. Please refer to our refund policy page for more details.